Overview
About the project
Aimeego is a voice AI platform that handles phone calls naturally, enabling businesses to automate customer interactions without sacrificing the human touch.
Challenge
The problem
Businesses needed a way to handle high call volumes without expanding their call centers. Traditional IVR systems frustrate customers, and human agents are expensive and limited in availability.
Solution
What we built
We integrated Twilio for telephony, Whisper for speech-to-text, and ChatGPT for natural conversation. The system maintains conversation context, handles interruptions gracefully, and can transfer to humans when needed.
Results
The outcome
Natural conversation handling
Real-time speech processing
Seamless human handoff
Multi-language support
Stack
Technologies
TwilioOpenAI WhisperChatGPTNode.jsWebSocketsAWS
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